/Tag: Gavin Colborne

Setting up Derby for the Interwoven Event SubSystem

Problem You are trying to setup Derby database for use with the Interwoven Event SubSystem. You have followed the installation instructions manual You get the following error in the eventsubd.log when starting the Event Subsytem: "Cannot create PoolableConnectionFactory". Potential Solution Check where the testdb database file has been created as the default in the Interwoven [...]

By |2009-01-10T04:52:19+00:00January 10th, 2009|Common Errors, Installations|0 Comments

Solution to – ILOG Teamserver is currently unavailable

Problem You are seeing the following error in the TeamSite user interface and in the server logs: "ILOG Teamserver is currently unavailable. Contact your system administrator for details." Potential Solution You may only need to restart the Interwoven Rules Service. You can do this on UNIX by the following commands:  /etc/rc3.d/S15iw.rules stop /etc/rc3.d/S15iw.rules start Full [...]

By |2009-01-10T04:44:39+00:00January 10th, 2009|Common Errors|0 Comments

LiveSite JCS Cache Settings

Thanks to Steve Russell from Realise for the below configurations for JCS Cache. Here's the properties you can set in JCS via cache.ccf in "./profiles/base/installedApps/nd_cellname/LiveSite Run Time.ear/iw-runtime.war/WEB-INF/classes/"... JCS details here (http://jakarta.apache.org/jcs/getting_started/intro.html) Property Description MaxObjects The maximum number of items allowed in memory. Eviction of elements in excess of this number is determined by the memory [...]

By |2009-01-10T04:26:47+00:00January 10th, 2009|LiveSite|0 Comments

OpenDeploy Error – User name from csContextString is blank

Problem Had a really tricky problem where workflow was not calling OpenDeploy and giving an error "User name from csContextString is blank". Potential Solution Do the following 1. /usr/iw-home/bin/iwsessionkeygen and then check in /usr/iw-home/private/etc that the passphrase file has a recent time stamp 2. Run the new version of this /usr/iw-home/CSF/AccessService/bin/iwsharedkeyfilegen 3. Then re-start the [...]

By |2009-01-10T04:21:09+00:00January 10th, 2009|Common Errors|0 Comments

ilog Rules Preventing OpenDeploy Deployments

Problem OpenDeploy deployments are failing with the following type of errors: Error during task execution: Production Deployment, message: java.lang.NullPointerException *** START STACK TRACE *** com.interwoven.livesite.rules.ilog.RuleSession. <init>(RuleSession.java:77) com.interwoven.livesite.rules.ilog.RuleSession.getContentSession (RuleSession.java:285) com.interwoven.livesite.rules.ilog.RuleAppUtils.getContentRuleAppArchives (RuleAppUtils.java:221) com.interwoven.livesite.rules.ilog.RuleAppUtils.getContentRuleApps (RuleAppUtils.java:196) com.interwoven.livesite.opendeploy.impl.OpenDeploymentServiceAdapter. buildDeployment (OpenDeploymentServiceAdapter.java:154) com.interwoven.livesite.opendeploy.impl.OpenDeploymentServiceAdapter. buildDeployments (OpenDeploymentServiceAdapter.java:222) com.interwoven.livesite.opendeploy.impl.OpenDeploymentServiceAdapter. buildDeployments (OpenDeploymentServiceAdapter.java:55) com.interwoven.livesite.deployment.impl.BaseDeploymentService. buildDeploymentList (BaseDeploymentService.java:213) com.interwoven.livesite.deployment.impl.BaseDeploymentService.deployFiles (BaseDeploymentService.java:85) com.interwoven.livesite.workflow.task.DeploymentTask.deployFiles (DeploymentTask.java:82) *** END STACK TRACE *** [user: 12/15/08 [...]

By |2009-01-10T04:06:35+00:00January 10th, 2009|Common Errors|0 Comments

SitePublisher Sitemap not loading

Problem The Site Publisher Sitemap is not loading in the user interface. Potential Solution Reset the user interface services via the iwreset -ui command (e.g) /usr/iw-home/bin/iwreset -ui Errors seen (Error in Action) javax.servlet.ServletException: Java heap space at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:294) at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:187) at com.interwoven.livesite.common.web.action.BaseAction.execute(BaseAction.java:273) at com.interwoven.livesite.web.LivesiteAction.execute(LivesiteAction.java:78) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414) at javax.servlet.http.HttpServlet.service(HttpServlet.java:689) at [...]

By |2009-01-10T04:02:17+00:00January 10th, 2009|Common Errors|0 Comments