//OpenDeploy Error – User name from csContextString is blank

Problem

Had a really tricky problem where workflow was not calling OpenDeploy and giving an error “User name from csContextString is blank”.

Potential Solution

Do the following

1. /usr/iw-home/bin/iwsessionkeygen and then check in /usr/iw-home/private/etc that the passphrase file has a recent time stamp

2. Run the new version of this /usr/iw-home/CSF/AccessService/bin/iwsharedkeyfilegen

3. Then re-start the iwaccess service in /etc/init.d/iwaccess stop and /etc/init.d/iwaccess start

4. /usr/iw-home/bin/iwreset -a

Errors

The below was in the workflow errors:

API: 2008-12-03 17:11:35 GMT+00:00 ***WARNING – User name from csContextString is blank or null,
request app: APP_WORKFLOW

OpenDeploy Status Unknown. FAILED. Locating OpenDeploy service. Got OpenDeploy service
***ERROR – Caught exception in runIt(). Details: REQUEST_DENIED message:
REQUEST_DENIED Request denied: NO_USER_NAME Item: ,
Details: Got blank or no user name from CSContextString at
com.interwoven.deployapi.deploy.IWODServerAction.
getODAPIServerVersion(IWODServerAction.java:1437)
at com.interwoven.deployapi.deploy.IWODServerRemoterImpl.
getODAPIServerVersion
(IWODServerRemoterImpl.java:363) at

etc…

com.interwoven.ui.teamsite.workflow.task.URLExternalTaskCommand.execute
(URLExternalTaskCommand.java:109) at com.interwoven.ui.base.impl.command.
CommandHandler.doExecuteCommand(CommandHandler.java:917) at
com.interwoven.ui.base.impl.command.CommandHandler.
tryRunCommandDescriptor
(CommandHandler.java:753) java.lang.Thread.run(Thread.java:595)

Please check that the OpenDeploy server is running. [wasadm: 12/3/08 5:59:20 PM ]

etc…

By |2009-01-10T04:21:09+00:00January 10th, 2009|Common Errors|0 Comments

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