As more of our services than ever move online, our digital services have become the face of the University. To manually audit these would have been an impossible task. With the focus on accessibility legislation, the University saw an opportunity to not only improve standards compliance but to audit all of our services to keep track of content quality, performance, and visitor behaviour to improve the user experience.
Little Forest’s proactive, can-do approach has been an enormous help, and we look forward to working with them for years to come.
The tools and features available within LittleForest – offer excellent value. Using these tools gives us the information we need to work through issues and errors in order to improve the experience for all our website visitors.
Little Forest helped us shape and establish a robust programme of continuous improvement. We’ve even been told that our work in collecting third-party system accessibility statements is sector-leading, and we’d never have done it without Little Forest.
The best part of using Little Forest is the extra service of the team members who went above and beyond the needs of our project.
Little Forest are my go-to technical advisors. I trust them implicitly and have enjoyed working with them enormously. The team is motivated, bright, and incredibly capable. Just when I think something is impossible, they manage to find a way of making it work. How they do that is something I will never understand!
The reports make it easy and fun to benchmark the status of content quality across the sites. This is used in our monthly status meetings to discuss tasks that should be solved for the next meeting. Not only do Little Forest integrate several content quality tools in one solution. They are very open to suggestions for improvements and new features to the tool.
Little Forest is an easy platform to use and understand. With regular reports hitting your inbox, you get a ranking on how your website is performing and how you can better optimise your website for a great experience and lead generation.
As a Global Digital Agency we work with lots of technology suppliers but Little Forest has to be a favourite - we love the tool & the service is unbeatable.
