Overview
ServiceNow is a platform that helps businesses streamline and automate their workflows. It offers tools to manage various aspects like customer service, IT support, and human resources all in one place. By using ServiceNow, companies can improve efficiency, reduce manual tasks, and ensure that all their processes are running smoothly, making it easier to serve customers and manage internal operations. Our ServiceNow Integration helps you to understand your data across your entire at a glance.
The Integration
The Little Forest Domain Discovery service starts by automatically finding all of the pre-existing sites which belong to you. As new websites that are added to your estate and this can be used as a trigger to start a business review process in ServiceNow.
You can use any data point we provide, such as the Automated Accessibility score or Content Audit for a website to invoke a process in ServiceNow.
If you have a web registry or list of websites in Service Now you can present our up to date data in each record to provide additional information to your business reviewer.
Benefits of Integrating Little Forest and ServiceNow
Use our authoritative information to gain control over your entire web estate by building processes around aspects of each site.
ServiceNow is widely used for business processes and as such is a good platform for helping to ensure your web estate is maintained correctly.
Protect your brand by ensuring that all websites that can be found are of high quality and meet the standards your organisation requires.
- Operational Efficiency: Automate the discovery and monitoring of new websites, reducing manual oversight and increasing efficiency in managing your digital presence.
- Proactive Issue Resolution: Trigger immediate business reviews and corrective actions in ServiceNow as soon as new websites are discovered, ensuring prompt attention to potential issues.
- Centralised Information: Consolidate web estate data within ServiceNow, providing a single source of truth for all stakeholders, enhancing collaboration and decision-making.
- Compliance and Governance: Ensure all websites comply with regulatory and internal standards by leveraging automated data points and initiating compliance workflows in ServiceNow.
- Improved Accessibility: Use the Automated Accessibility scores to continuously improve the accessibility of your websites, ensuring inclusivity and compliance with accessibility standards.
- Data-Driven Insights: Leverage comprehensive data insights from Little Forest to make informed decisions about your web estate, driving strategic improvements and business value.
- Enhanced Reporting: Provide detailed and up-to-date web estate reports within ServiceNow, offering stakeholders a clear view of performance, quality, and compliance metrics.
How does Little Forest Integrate with ServiceNow?
The easiest & most automated way is for your ServiceNow to use our JSON Rest API to retrieve interesting data points from your report on your entire web estate. Our team can guide you through this process and make it super simple and easy.
There are a few other options as to how we at Little Forest can integrate with your data, so please let us know if you have specific or custom needs.
One Platform
Little Forest understands that monitoring digital quality is different for every company, which is why we focused on building custom enterprise integrations based on our customers needs. The ServiceNow integration brings one more data source into your quality reporting minimising login fatigue and the need to consistently switch and login to multiple platforms.
Want to learn more about our ServiceNow Integration? Get in touch and let us know exactly what your need.
